Terms of use.

The rules for using our training platform, training.cofa.aero. Short version: your account is personal, the training material is licensed to you for your own training only, examinations are taken by you alone, and certificates carry a verification code and may expire. Every user accepts these terms when logging in.

1. Who we are and what these terms cover

CofA Training (training.cofa.aero) is operated by CofA BV, Nieuwpoortsesteenweg 943, 8400 Ostend, Belgium, VAT BE 1028.511.982 ("CofA", "we"). These terms of use apply to everyone who logs in to the platform: trainees, training managers and instructors. By logging in you accept them.

The commercial agreement between CofA and your organisation (prices, invoicing, cancellation, the number of trainees) is a separate document. Where that agreement and these terms differ, the agreement prevails for your organisation; these terms still apply to you as a user.

2. Your account

Your account is created for you by CofA or by the training manager of your organisation. It is personal and may not be shared, lent or transferred. You are responsible for everything that happens under your account. Keep your password to yourself and tell us at once at info@cofa.aero if you think someone else has used it.

Your name in the account must be your real name as it should appear on your certificates. Ask your training manager or CofA to correct it if it is wrong.

3. Using the training material

All course content on this platform — texts, images, diagrams, interactive exercises, questions and downloadable files — is owned by CofA or used under licence, and is protected by copyright. We grant you a personal, non-exclusive, non-transferable licence to use it for your own training on this platform, for as long as your enrolment lasts.

You may not copy, download, print, record, photograph, scrape, translate, publish, share or otherwise reproduce or distribute any part of the material, nor use it to create your own training, unless CofA has agreed to it in writing. This applies inside your organisation as well as outside it: a colleague who needs the training gets their own enrolment.

Notes you make for yourself while studying are yours.

4. Examinations and assessments

Knowledge checks and final examinations are part of a regulatory training record. You take them yourself, without help from others and without notes, books, other browser tabs or any other aid, unless the examination says otherwise. You may not share examination questions or answers with anyone, in any form, before or after your attempt.

CofA may invalidate an attempt, and any certificate based on it, if we have reason to believe these rules were broken. Where a regulator or your organisation is entitled to know, we will inform them.

5. Certificates

A certificate is issued in your name when you have met all the completion requirements of a course, including passing its examination. Every certificate carries a unique verification code. CofA confirms the holder, course and date of a certificate on request to anyone who presents that code, such as your employer, an auditor or an authority.

Some certificates have a validity period, set by the training standard the course follows (for example a recurrent training every 24 months). The validity is shown with the certificate on your dashboard. It is your responsibility, and your organisation's, to follow the recurrent training in time.

Certificates may not be altered. Editing, forging or misrepresenting a certificate is a serious matter: it leads to withdrawal of the certificate, closure of your account, and where appropriate a report to the competent authority.

We keep the training record behind your certificates for the period that aviation regulations require; see the privacy notice.

6. Your organisation

If your access is provided by your employer or another organisation, that organisation's training manager can see your enrolments, progress, results and certificates, and can create, change and close your account. Records of your training are part of your organisation's training file, as aviation regulations require. Questions about that access go to your training manager first.

7. Availability and changes

We aim to keep the platform available at all times, but we do not guarantee uninterrupted access. We carry out maintenance, usually at night in Central European time, and we may have to interrupt the service for security or technical reasons. We may change, update or withdraw course content to keep it in line with the regulations it covers; a certificate you have already earned stays valid on the terms in force when it was issued.

8. Acceptable use

You may not try to gain access you have not been given, to bypass any technical restriction, to interfere with the platform or other users, or to use automated tools to access or extract content. Anything you post on the platform (for example in a forum or an answer) must be lawful, accurate and respectful of others.

9. Liability

We take care to keep the training accurate and in line with the applicable regulations, but the training does not replace the regulations, your organisation's procedures or your own professional judgement. To the extent permitted by law, CofA is not liable for indirect or consequential loss arising from the use of the platform or the training, and our total liability towards you is limited to the amount paid for your enrolment. Nothing in these terms excludes liability that cannot be excluded by law.

10. Suspension and ending access

Your access ends when your enrolment ends or when your organisation closes your account. CofA may suspend or close an account, with notice where reasonably possible, if these terms are broken or if the account is used in a way that endangers the platform, other users or the integrity of the training records. Certificates you have validly earned remain on record.

11. Personal data

How we handle your personal data is set out in the privacy notice, which you accept separately.

12. Changes to these terms

We may update these terms, for example when the platform gains new functions or when regulations change. You will be asked to accept the new version the next time you log in, and the version history is available on the platform.

13. Applicable law and disputes

These terms are governed by Belgian law. If a dispute cannot be resolved between us, the courts of the judicial district of West Flanders, Belgium, are competent, without prejudice to any mandatory consumer protection rules that apply to you.

14. Contact

CofA BV, Nieuwpoortsesteenweg 943, 8400 Ostend, Belgium — info@cofa.aero.